My daughter had Sandra and it took her 3 hours to flat iron her hair! She does not know what she's doing
When confronted about her attitude she instantly started talking about how long she has been doing hair as if that has ANYTHING to do with, or makes up for how abrasive and unprofessional she is.
Bring Nessa back!
When I continued to ask about a manager she didn't even let me finish the question, she just spoke over me and got even louder.
When I asked about a manager she just repeated herself and got louder.
This smartstyle has new management and a new staff !! Very clean !
Don't waste your time or money.
I have never been treated so poorly in my life.
My girlfriend made an appointment for 6pm. when she showed up on time they didn't take care of her. the women who was supposed to take care of her left with out knowing she had an appointment. This was my GF first time there. bad first impression.
I am thirty years old and I do not appreciate being spoken to like a child, nor do I enjoy being spoken down to about my own preferences.
All in all I ended up finding out they don't even have a store manager to complain to, which just blows my mind.
The "stylist" I dealt with is Sandra and I promise she is the reason I won't go back and I'll make sure no one I know does either.
Smartstyle Hair Salon is a US Hair Care Studio based in Portage, Indiana. Smartstyle Hair Salon is located at 6087 US-6, Portage, IN 46368, USA.
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