Great customer service. Our salesman, Enrique, was very knowledgeable and honest. The stock is always changing so you don't always know what will be there. There are some very good finds for good prices. We've bought a washer, fridge, and dishwasher from here. All of which we are pleased with!
Very helpful staff. They do the right thing for their customers
I ordered an item online and pickup was quick and easy once I received the ready for pickup email. I browsed around before picking up my package, and the products were in a nice and neat arrangement making it very easy to find anything I may have been looking for. I would definitely check to see if any of the products I'm interested in are on sale online first, as it didn't seem like many items were on sale.
It won't be open much longer....there must be someone that work here that cares about customers, but I haven't met them yet.
This has been a horrible experience! We will never shop with them again. Bought a riding lawnmower LAST WEEK and the item was shipped to our house without a belt that comes with the machine. My fiancé had to call numerous people to get it straighten out. They were going to send someone out to install the belt on Tuesday. These people then call us on TUESDAY just to tell us that it was scheduled for Wednesday when that wasn't what we agreed on. Then when the guy gets here on Wednesday, he's not there to install the belt. He said that on his "report" he was to repair the battery. The damn thing runs! We just needed a belt so that the lawnmower could work properly! We are taking this thing back and we will get our money back. Sears needs to train their people about what they sell and basic comprehension skills. How did you get "battery needs charging" when we told you that a belt was missing! -20 stars!!
Sears Outlet is a US Hardware Store based in Portage, Indiana. Sears Outlet is located at 6169 US-6, Portage, IN 46368, USA.
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